Terms & Conditions

Shipping & Delivery

Orders can only be sent to addresses within New Zealand.

Your order will usually be dispatched the same day payment is received however it may (occasionally) be the next working day. Where possible we use a door to door courier service. Oversize products will only be sent to the nearest Transport Depot at our discretion, for “pick-up” of which we will advise.

Expected delivery time is usually 1-3 working days. If the order is being delivered to a rural address there is an additional charge for delivery, please allow an additional 2 working days. If you don't receive your goods within a reasonable time please email us and we'll do a Track and Trace on the parcel for you.

If the NZ delivery address is outside the North and South Islands (eg. Waiheke, Great Barrier, Chatham, Stewart Islands), please contact us for a freight quote. Our automated online shipping quote (or any shipping promotions we are offering) only applies to the North & South Islands.

The shipping charge is automatically calculated when you add a product to your 'cart'. Our automated online shipping can not always calualate the best combination for multiple or complicated orders. If you think the shipping charge shown could be better, please contact us before ordering and we will package and re-quote the shipping.

RURAL DELIVERY PLEASE NOTE:

If you live in a rural area (RD address), Muscle Car Parts Ltd reserves the right to increase the freight cost to reflect the increased cost a rural delivery will incur.   When paying by credit card we will add this while processing your order (if allowed).  If paying by “Bank deposit” please add $6.50 to your total  (to cover Rural Delivery) when making your deposit.

Returns

Items can only be returned with the express approval of Muscle Car Parts Limited.

In the event that you have changed your mind about a product you've purchased, you must contact us within 7 days from the date of supply.

Goods accepted for credit or refund (at our discretion) must be delivered at the buyer's expense in the original condition and packaging (including any manuals and documentation).

We almost always subsidise the freight charge on orders. If an item is returned, the actual shipping fees will be deducted from the refund amount and a restocking fee of up to 15% may apply. This is to cover administration and handling.

Ordering

Orders can be made in our secure online store, via email using the contact us link or by phone contact Shaun on 0274 363874.

While browsing our online store, you can add a product to the Shopping Cart by clicking on the "Add to cart" button. Once you have finished adding products to the Shopping Cart, finish your order by clicking the "Checkout" button. You will be directed to the Checkout page where you enter your Contact Details, Payment Method and submit your order request.

We don't always have all products in stock. In this case you can order an 'out of stock' part obligation free by clicking the link directing you to our 'contact us' page.
If you have any queries please feel free to contact us. See details in the 'Contact Us' page of our website.

Terms and Conditions

'We / us' refers to 'Muscle Car Parts Limited'.

'The buyer refers to any legal entity purchasing from Muscle Car Parts Limited.

Website Content

We try to ensure the content on this site is current, accurate and complete. We cannot guarantee this is always the case. Modifications and improvements to products are constantly being made so we rely on information from our suppliers and the manufacturers.

You must make your own assessment of the suitability of the content / products for your own purposes. You are solely responsible for the actions you take in reliance on the content accessed through this site. We may change the content, products described, or product price on this site at any time without notice.

To the extent permitted by law:

* All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, freedom from virus, accuracy or completeness of this site or the content on or accessed through it.

Muscle Car Parts Ltd will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in relation to your use of this site or the content on it.

General

Where we accept the buyer's order these terms and conditions form the entire agreement between us and the buyer and no other understanding, representation or warranty forms part of this contract.

Any variation or cancellation of the buyer's order shall have no effect unless accepted in writing by us. If order has already been dispatched then the above 'returns' conditions apply.

Prices and Taxes

The prices for the products on the website are stated and are payable in New Zealand dollars (NZD).  All prices and delivery charges within New Zealand are inclusive of New Zealand Goods and Services tax at a rate of 15%.

All website prices may vary from time to time due to exchange rates and other factors.

Orders

Ordering goods (online or otherwise) constitutes an offer by the buyer to buy in accordance with these terms and conditions. Muscle Car Parts Limited's acceptance occurs (and the contract is formed) when the goods are dispatched to the buyer.

Delivery

Any quotation of delivery times by us is made in good faith and is an estimate only. Muscle Car Parts Limited shall not be bound by such quotation.

Muscle Car Parts Limited will select the method/type of delivery and determine the applicable delivery fees to apply.

Damages or Loss in Transit

Before signing for the delivery the buyer must thoroughly ensure the complete consignment as per the transport company's note has been received (there are no shortages) and there is no visible damage to the outer packaging. If there are any concerns, the transport company's note must be endorsed accordingly.

As per strict transport company conditions, damaged items must be reported to Muscle Car Parts Limited and the transport company within 24 hours of delivery to qualify for an insurance claim on the items.

While no liability for goods damaged or lost in transit will be accepted by Muscle Car Parts Limited, details of any claim should be advised to us so we can work with the transport company to achieve a favourable outcome.

Return of Goods for Credit or Refund

Items can only be returned with the express approval of Muscle Car Parts Limited.

Requests must be submitted within 7 days from the date of supply.

Goods accepted for credit or refund (at our discretion) must be delivered at the buyer's expense in original condition and packaging (including any manuals and documentation).

As we almost always subsidise the original freight charge, actual shipping fees will be deducted from the refund amount and a 15% restocking fee may apply. This is to cover administration and handling.

Muscle Car Parts Limited's Liability and Warranty

Unless otherwise specified, the warranty period is 3 months.

The buyer shall ensure that the goods ordered are fit and suitable for the purpose for which they are required and Muscle Car Parts Limited is under no liability if they are not.

In the event of a warranty claim the buyer may be required to send the item back.

If the defect is not a warranty issue or if it is due to improper installation (or misuse), the warranty will be declined and the buyer shall be liable to pay for any expenses incurred during the claim process.

Should the product be determined to be faulty, it will be replaced at our discretion. Should a replacement product be unavailable, we will credit the original purchase price of the product.

Muscle Car Parts Limited's liability of any defect in (or failure of) the goods supplied, or for any loss, injury, or damage, is limited to the replacement of the goods.

Muscle Car Parts Limited is not liable for consequential, indirect or special damages or loss of profits under any circumstances.

The warranty does not cover damage from misuse, accidents, inappropriate or improper operation, lack of maintenance, incorrect installation, modification or adjustment of the item.

Muscle Car Parts Limited's liability under this contract and the warranty in this clause is confined to the buyer named in this contract. The warranty is not assignable without our prior written consent. At the termination of the warranty period all liability on Muscle Car Parts Limited ceases.

Errors or Omissions

Sometimes, but not often, we make a mistake concerning the price or availability of a product. In the event a product is listed at an incorrect price or the item becomes unavailable, Muscle Car Parts Limited shall have the right to refuse or cancel an order placed for the product(s) listed incorrectly. If the customer has already been charged for the purchase, Muscle Car Parts Limited will refund the charge.

Muscle Car Parts Limited is entitled at any time to correct any errors (whether clerical, computational or otherwise) in any advertising, quotation or invoice. Due to administrative processes, errors may be discovered up to 30 days after the goods have been delivered to the customer. We will notify the customer promptly if any error is discovered with the option of a return for a full refund.

Disputes and Governing Law

Any claim or dispute arising hereunder shall be subject to arbitration in accordance with the Arbitration Act 1996.

Terms and Conditions Change Notice

Muscle Car Parts Limited reserves the right to change these Terms and Conditions from time to time by publishing the changed terms on the website.  When revised Terms and Conditions are published on this website, all orders submitted by the buyer after the revised Terms and Conditions are published shall be subject to the revised Terms and Conditions.

Privacy & Security

Privacy is very important to us and your details will never be passed on to a third party. We understand that you may be concerned about the security of online transactions. You can rest assured that transactions are safe and secure. In the transaction area we use state of the art data encryption known as 'Secure Sockets Layer' technology (SSL). You'll know when you enter a secure area because the 'http://' in the website address bar is replaced by 'https://' (the 's' standing for 'Secure').